Columbus Car Audio & Accessories in Reynoldsburg, OH Closed now

Reviews about Columbus Car Audio & Accessories

• ★ ★ ★ ★ ★

  January 07, 2020, by Terry Bird
  It’s 11:30pm and I just came in the house from doing some repairs to my car stereo recently put in by this company. My truck blower was acting up so I found a way to fix it myself and bypass the extreme expense of the car dealer. Well, just like I thought I took the dash apart, moved my new stereo to the side and fixed my heater like a champ. Now the bad news... My microphone and back up camera didn’t work for my app radio, once I had everything back installed. I’m in my truck several hours a day and I NEED my Bluetooth set up. Tonight I came home and removed the dash again to fix the problem, only I couldn’t figure out what was wrong. I remembered Donald emailing me late into the evening answering questions I had before purchasing he unit, and I thought I wonder by chance if he would have any idea about what’s going on, and if he’d respond tonight while I was working on it. Sure enough, within just a few minutes of my sent email there was a message from Donald with some much needed assistance. Mind you, this was well after their office was closed. We exchanged about 4-5 emails over the next hour or so, and at the end I thanked him for his “above and beyond” customer service. I cannot remember another time in all of my 42 years that ones customer service matched the service I got today. I am (and will continue to be) a repeat customer of Columbus Car Audio. Thanks again Don, for your stellar customer service.
• ★ ★ ★ ★ ★

  December 24, 2019, by Jake McCann
  Donald held my hand through the entire process--New Sub, Audio enhancements, security and alarm system, Remote start and they even fixed an issue I had with my radio. All of this 5-star service was done in literally one day (about 8 hours). Step 1: Drop off. Step 2: Pickup. Step 3: Enjoy your new Awesome enhancements. Thanks Donald and Columbus Car Audio. From one business professional to another--You rock!